Privacy Policy
Effective Date: 19/08/2025
Selag Biologicals (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us.
1. Information We Collect
- Personal Information: Name, email address, phone number, company/institution, professional details (e.g., healthcare provider information) when you submit forms or contact us.
- Medical/Health Information: Only if voluntarily provided (e.g., product inquiries, patient support questions). We do not seek sensitive data unless you choose to share it.
- Technical Information: IP address, browser type, device details, pages visited, and cookie identifiers collected through analytics and log files.
- Transactional/Communication Data: Records of your inquiries, feedback, or orders (if applicable).
2. How We Use Your Information
- To respond to inquiries and provide customer or medical information support.
- To send product updates, educational content, or marketing communications (with your consent where required).
- To operate, maintain, and improve our website, services, and user experience.
- To comply with legal, regulatory, and safety-reporting obligations.
- To conduct analytics, quality assurance, and security monitoring.
3. Legal Bases for Processing (Where Applicable)
- Consent: For optional communications and certain data you choose to provide.
- Legitimate Interests: To operate our website, respond to requests, and improve services.
- Legal Obligations: To meet regulatory, pharmacovigilance, tax, or compliance requirements.
4. Sharing of Information
We do not sell or rent personal information. We may share information with:
- Affiliates and service providers (e.g., hosting, IT, analytics, email delivery) who process data on our behalf under confidentiality and data protection obligations.
- Regulatory authorities and law enforcement when required by law or for safety reporting.
- Business transfers: In connection with a merger, acquisition, or asset sale, subject to continued protections for your data.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enable core site functionality, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy or as required by applicable laws and regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant data protection authority.
To exercise these rights, contact us at info@selagbiologicals.com.
8. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you access our website from outside India, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure appropriate safeguards for such transfers where required.
10. Children’s Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of the website after changes constitutes your acceptance of the updated Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Selag Biologicals
info@selagbiologicals.com
+91 92577 46600 | +91 92577 60066
HD-190, Krishe Emerald, Whitefields–Kondapur,
Hyderabad, Telangana 500081, India